Returns Terms & Conditions
We accept returns for up to 30 days from purchase, providing it is unopened and in original condition (including packaging). For these purchases you can return your order for exchange or store credit.
You can return your order for a refund within 30 days if the item is faulty, not fit for the intended purpose or not as pictured on the website.
The customer is responsible for the cost of an item’s return, unless there was an error on our behalf.
A Hypro customer service representative must be contacted before returning goods. We can only offer refunds when we have arranged pickup and return through our courier service.
We cannot offer refunds or exchanges on food, treats or any edible items that are opened due to strict health policies. Please make your selections carefully, and double check your order before submitting.